Mission Statement

Unlike most of the companies you find yourselves dealing with now-a-days, we have some very 'ususual' attitudes.

1. If it comes in today, get it OUT today!
2. Save the client as MUCH money as humanly possible!
3. Do it right, the FIRST time!
4. Work hard, play HARDER!

Yup, these are some of the strange standards for todays business. We have a number of reasons for this. Foremost is the fact that we LIKE what we do for a living!

Our clients (be they businesses or private parties) have brought us their equipment because they NEED AND USE IT! They have invested their trust in us AND are willing to pay hard earned dollars to have it returned to a usable state. Therefore the faster we can process the machinery through our system and correct whatever faults that were occuring, the faster the client can have their 'comfort zones' returned to normal.

No, the customer is NOT always right.

In truth, commonly the customer is extremely WRONG, this is why they have come to us; for guidance and assistance.

Think this through.... You hire an account to verify your tax records before submitting (committing) the documents in hopes of saving yourselves money. We consider ourselves in this same venue. We are here to first listen to the clients needs and requirements to be able to set them up what they REALLY need.

Sure, any one of us here can sell a client every nifty gadget that comes down the pike or beef-up a machine to the Nth degree. But if the client just reads and writes E-mail, why in the name of all the gods would they need;

4 gigabytes of 1300 Mhz DDR2 RAM,
a five drive RAID 5 array, utilizing 320 megabyte throughput SCSI hard drives,
two DVD rewriters,
a two gigabyte high output video card capable of controlling multiple monitors,
seven slot memory card reader,
dual 3.5" floppy drives,
Dolby 7.1 surround sound,
250 megabyte internal ZIP drive,
removable hard-drive data ports,
redundant power supplies,
etc.

Instead, this client REALLY needs;

512 megs of 400Mhz DDR RAM,
a solid state SATA or IDE hard drive,
a DVD/CD-RW combo drive
a stable AMD Sempron CPU,
an ASUS motherboard with built-in video, sound, network, modem.

Hmmm. Brand-name parts, A full three year warrenty and One tenth the cost!! Imagine that!

I told you, we are different. Instead of trying to increase our profits by over selling, we insist on being forthright and honest. If the client is happy, has exactly what the requirements call for and has saved money, it is a 'given' that they are going to recommend us and our services, far and wide.

In example; As it stands now, although we are a small business based in little Redmond Oregon, we remotely work throughout the globe. (a number of clients within the UK). With clients as small as retired couples to supplying high-end machines to the Department of State. We're not fancy or pretty; we're GOOD!